Temporary employees can be a blessing and a curse, depending on their attitudes and how they’re managed. Unlike your full-time team, temps come in with a wide range of motivations, so how you work with your regular people might not work for them. Instead of giving up in frustration, here are a few tips to help you successfully manage your temporary employees.
Establish what you want
Because they’re new and not necessarily looking to be a permanent part of your company, you need to set the expectations quickly. This way, they know what you expect out of them and what they can expect from the position. In doing this, they understand both their role and what they will potentially get out of the experience.
Don’t forget training
Investing in training is a commitment that shouldn’t be reserved for your full-time staff. Just because they aren’t staying doesn’t mean they don’t need to know company procedures or how things are done. Taking the time to train your temps will help the work go smoothly and make them feel a part of the team.
Keep them included
It’s easy when you’re scheduling meetings and events not to include your seasonal help, but this could be a misstep. If you want them to foster goodwill toward the company and work hard, making them feel included is a great place to start. Treating them like they’re “just temps” will make them want to behave as if that’s the case.
Provide feedback when appropriate
Guide them when something didn’t go as planned and celebrate them when something goes well. This attitude shows you’re invested in them and view them as real workers instead of people who will only be around for a while.
Find ways to motivate them
You probably know what works to motivate your permanent staff, but it might not be a one-size-fits-all situation. Talk to them and learn how you can encourage them in a way that makes sense for their position.
Get to know them
Ultimately, your temps are also human beings, meaning you should treat them that way. Outside of just what they do for you, try to learn more about them. Asking questions is a great way to pick up on details. Plus, you may find a temporary employee who would be a great full-time fit.
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